OnBuy Coupons & Promo Codes

OnBuy's main saving is instant Cashback on every order rather than a code. Its customer terms say promotional codes and offers may also be available, each with its own terms. Any live OnBuy code is listed at the top of this page, along with OnBuy's current deals.

You earn Cashback on everything you buy, and it is added to your account as soon as your order is confirmed. OnBuy's help centre gives a guaranteed rate of 1%, with higher rates on products marked 'CB'; the rate shows under the price, and your basket shows what the whole order will earn. You can spend it on OnBuy straight away, save it, or withdraw it to your bank account from €5, 30 days after the order's last delivery date.

Once your Cashback balance reaches €5 (£5 on the UK store), you can withdraw it to your bank account from your Cashback Hub. Cashback from an order becomes available to withdraw 30 days after its last delivery date, and OnBuy says the money takes 3 to 5 working days to reach your account. You don't need bank details to earn Cashback or to spend it on OnBuy.

Cashback VIP gives you a higher Cashback rate on eligible orders. It starts automatically with your first order and lasts 90 days, and every order you place in that time restarts the 90 days. Shop at least once every 90 days and the higher rate stays.

There is no limit on how much Cashback you can save. To keep your balance, OnBuy's Cashback page asks you to sign in to your account at least every 6 months, and its help centre says to make a purchase at least once every 6 months.

Yes. OnBuy is an established online marketplace that has traded since 2016 and runs stores in 21 countries. It is run by registered companies in Ireland and the UK. You pay at OnBuy's checkout, so sellers never see your card details, and eligible purchases are covered by OnBuy Protection for up to 180 days.

OnBuy Protection covers eligible items automatically for up to 180 days after purchase, however you paid. If an order doesn't arrive, isn't as described, arrives damaged or faulty, or there's a problem with a refund, contact the seller first; if that doesn't solve it, the Contact OnBuy button in your messages brings in OnBuy's team. A successful claim reimburses the full item price plus the delivery cost you paid. It covers physical goods only (exclusions apply), with one claim per item.

Almost all purchases can be returned within 30 days. Start the return from View Orders in your OnBuy account and the seller sends the return instructions. For an item that isn't faulty you pay the return postage, and a few product types, such as personalised items, perishables, unsealed software and digital downloads, can't be returned. An item that proves faulty within 30 days of delivery gets a full refund, and the seller covers the return cost. Shoppers in the EU, EEA and UK also keep their legal 14-day right of withdrawal.

OnBuy's help centre says a refund reaches a debit or credit card 5 to 10 working days after the seller processes it. Under OnBuy's customer terms, the seller refunds a returned order within 14 days of getting the item back.

Each seller sets its own delivery cost and courier, and the cost shows under the price on the product page. OnBuy lists free delivery on millions of products, and where several sellers offer the same item, the Compare Sellers section shows each one's price and delivery time. Items from different sellers each have their own delivery charge and delivery date. OnBuy's customer terms note that an order dispatched from a different country to your delivery address may be subject to import duties and taxes.

OnBuy has 21 country stores: the UK, Ireland, Germany, France, Spain, Italy, the Netherlands, Belgium, Austria, Switzerland, Portugal, Poland, Czechia, Slovakia, Hungary, Romania, Greece, Denmark, Sweden, Norway and Finland. Each store has its own range and prices, and OnBuy doesn't ship between its country stores, so shop on the store for your delivery country. OnBuy suggests your local store when you arrive.

Yes. Accepted payments shown on OnBuy's European stores include PayPal, Klarna, Visa, Mastercard, Apple Pay and Google Pay. However you pay, eligible items are covered by OnBuy Protection.

You don't need to register before you order: OnBuy creates your account at checkout from the email address you enter, and you can sign in later with a link sent to that email. Your account is where you track orders, contact the seller, arrange returns and see your Cashback.

Independent sellers do. OnBuy doesn't sell or dispatch products itself, and the seller's name is shown with the delivery information on each product page. When several sellers offer the same item, Compare Sellers shows each one's price, delivery time and reviews.

The Cashback you earned on a returned, cancelled or refunded order is taken off your balance. If you paid for the order with Cashback, that Cashback goes back to your Cashback Hub once the seller approves the return, ready to spend again.

For anything about an order, message the seller first from View Orders in your OnBuy account; sellers have 48 hours to reply. If that doesn't solve it, the Contact OnBuy button in the same message thread brings in OnBuy's Customer Care team. General answers are in OnBuy's Help Centre.

OnBuy's European stores are run by OnBuy (EU) Ltd, registered in Ireland (number 764002) with its office in Dublin, and its UK store by OnBuy Ltd in London. The site is powered by OnCommerce. OnBuy's legal notice names Cas Paton and James Watts as the people responsible.

Black Friday falls on Friday, November 27, 2026, and Cyber Monday on Monday, November 30, 2026. Prices on OnBuy are set by its sellers; its Hot Buys page shows the products shoppers are loving each week, and the current OnBuy offers are at the top of this page.

As of November 10, 2026, there are no OnBuy promo codes, but 6 deals are available. They are all listed above.

No. Cashback is added to your Cashback Hub when you order while signed in to your account, and you can spend it on OnBuy without bank details. You only add them when you want to withdraw.

You can spend Cashback on OnBuy once the order is confirmed, but it shows as Pending for withdrawal until 30 days after the order's last delivery date. On a high-value order, OnBuy's team may run extra checks first, which takes a couple of working days.